Erin Davis Counseling Services PLLC Website Privacy Policy
www.valuedriventherapy.com
Last Updated: September 12, 2024
At Erin Davis Counseling Services PLLC, your privacy is of utmost importance to us.
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, and pages viewed. This information is used solely to analyze traffic to our website and improve your user experience.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Coachvox AI Tool
When using our Coachvox AI tool, you will be required to provide your name and email address to start a conversation. The AI tool may save your chat history, which Erin Davis Counseling Services PLLC can access for quality assurance and guidance purposes. You will also be added to our email list, and you may unsubscribe at any time. Please note that while we aim to protect your privacy, AI tools may have limitations, so exercise caution when sharing sensitive information.
Cookies
This website uses cookies to track traffic and enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and gather aggregate data about site traffic. You can choose to disable cookies through your browser settings, but this may affect your experience on our site. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor Data
For Customers
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
For Form Submissions
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Flodesk for storage and Erin’s email newsletter purposes.
We never sell your information to anyone.
For Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
For Use of Share Buttons
This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Facebook and Pinterest. If you click a share button, these third parties may receive your personal data, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
For Blog Comments and Likes
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
Emails
Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Email Marketing
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Flodesk, our email marketing provider, so they can send these emails on our behalf. You can view the Flodesk Terms of Service and Privacy Policy. The other email newsletter tool is Beehiiv. You can view Beehiiv’s Terms of Use, Privacy Policy, & Acceptable Use Policy.
Order and Account Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. Custom fonts are installed by Erin on this SquareSpace website. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Scheduling
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We share this information with Simple Practice, our scheduling service provider, so that they can provide online booking services to us. You can view Simple Practice’s Terms of Service and Privacy Policy.
Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
How We Use Your Information
Traffic Analysis: We use the information collected to understand how visitors interact with our website. This helps us to optimize our content and improve the overall user experience.
User Experience: We may use cookies to remember your preferences and personalize your experience on our website.
Hotjar: We use Hotjar to better understand our users’ needs and optimize this website and experience. Hotjar is a technology service that helps us better understand our users’ behavior. It provides insights into user behavior by tracking actions like clicks, taps, scrolling, and time spent on different pages. Hotjar also offers features like heatmaps, session recordings, and surveys, which allow you to visualize user behavior, gather feedback, and make data-driven decisions to improve the user experience.
No Sale of Information
We want to assure you that your personal information is never sold, rented, or shared with third parties for marketing purposes. The data we collect is used strictly for internal purposes to improve our website and services.
Data Protection
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@valuedriventherapy.com
Thank you for reviewing the Privacy Policies. Again, we never share your information with anyone. Erin mostly uses the data collected to assess the traffic coming to the website and the user experience to better serve you.